How can we help?

General

Once we receive your order we will email updates. If at any time you want to check on that, click the link in your order confirmation and it will take you to www.blenderelle.com where you can view the status.
We accept all major credit cards
Yes – we offer worldwide shipping
Yes! Totally! 100% !! If for any reason you change your mind – just return your order. We want every customer to be completely satisfied so we stand behind our money-back guarantee
Check your inbox for order updates. (Don’t forget to check the spam!) If after 7 days you still haven’t received your order, contact our Customer Service Team on (914) 265 2260 or hello@blenderelle.com and we will check into for you.

Products

Blenderelle was designed so it fits all shape & size makeup sponges even when they are wet and expanded to the largest size.
No, it’s not essential, but we would recommend whenever you’re not on-the-go leaving Blenderelle open for the maximum amount of ventilation.
The antimicrobial protection used in the plastic of Blenderelle is made from silver and added during the manufacturing. It is completely safe. The antimicrobial will help keep the case bacteria-free.

The silver-based antimicrobial is often used in health care, it will not expire it will last the lifetime of the product.

We use ABS, which is a tough recyclable material, the same plastic Lego is made from. If you’ve ever stood on a piece of Lego with bare feet by accident you’ll know how hard ABS is!
For best results, we suggest replacing your makeup blender every 3 months. It does depend on how often you use and care for it. If you clean and store properly it will last the maximum time of the product
Baby shampoo, antibacterial handwash or a bar of soap work great to clean your sponge.
When Blender Bud is wet it almost doubles in size and is even softer. A damp sponge when applying makeup will give you the best results
Damp sponges are a breeding ground for bacteria. If air can’t circulate and the sponge doesn’t have an opportunity to dry properly and bacteria will quickly grow in your sponge.
Eeek! Those little black spots will very likely be signs of bacteria growing, and it’s impossible and remove it. Time to treat yourself to a new sponge!

Shipping & Returns

Shipping in the U.S is on us! FREE on all orders – Rest of the world flat rate of $10 – what are you waiting for !?
We ship to all 50 states, including APO/FPO/DPO addresses, PO boxes, Puerto Rico and District of Columbia – FREE! Rest of the world $10

Once we process your order, shipping typically takes 2-3 business days, with USPS for U.S orders.  Rest of the world cant take up to 14 days. We cannot take responsibility for your order once it leaves the U.S. All orders ship direct from our warehouse in New York. 

Orders after 2 p.m. EST are shipped out the next business day. After 2pm EST on a Friday, your order will be shipped out on the Monday. These shipping times may vary during the holidays.

We want you to love our products as much as we do! If you are unhappy or disappointed in any way, please let us know so we can help you with a replacement or return, We accept returns within 30 days of your purchase for a full refund. We do ask that you cover the cost of shipping to return shipping. Email us at hello@blenderelle.com for more details on how to make a return.

Company

Blenderelle is in the vibrant lively city of New York.
Please contact our sales team at sales@blenderelle.com
Please contact pr@blenderelle.com

Still have more questions?

Still have more questions?