Once we receive your order we will email updates. If at any time you want to check on that, click the link in your order confirmation and it will take you to www.blenderelle.com where you can view the status.
Check your inbox for order updates. (Don’t forget to check the spam!) If after 7 days you still haven’t received your order, contact our Customer Service Team on (914) 265 2260 or firstname.lastname@example.org and we will check into for you.
For best results, we suggest replacing your makeup blender every 3 months. It does depend on how often you use and care for it. If you clean and store properly it will last the maximum time of the product
Once we process your order, shipping typically takes 2-3 business days, with USPS for U.S orders. Rest of the world cant take up to 14 days. We cannot take responsibility for your order once it leaves the U.S. All orders ship direct from our warehouse in New York.
Orders after 2 p.m. EST are shipped out the next business day. After 2pm EST on a Friday, your order will be shipped out on the Monday. These shipping times may vary during the holidays.
We want you to love our products as much as we do! If you are unhappy or disappointed in any way, please let us know so we can help you with a replacement or return, We accept returns within 30 days of your purchase for a full refund. We do ask that you cover the cost of shipping to return shipping. Email us at email@example.com for more details on how to make a return.